Actelion’s mission is to treat more patients with groundbreaking therapies. With our portfolio of innovative medicines, we are serving increasing numbers of patients in countries throughout the world. At the end of 2016, over 70,000 patients were benefiting from Actelion’s drugs. We are leaders in the science and treatment of pulmonary arterial hypertension (PAH), with over 15 years’ experience in this area. Our understanding of the complex pathways and molecular mechanisms of this disease has enabled the development of tailored medicines that can make a real difference to patient outcomes.

BREAKTHROUGH THERAPIES

Innovation is the cornerstone of our success. We are set to continue our leadership in the field of PAH into the mid-2020s, thanks to our assets Opsumit®, Uptravi® (developed in partnership with Nippon Shinyaku), and Veletri®.

WORKING WITH PATIENTS

To gain deeper insights into patients’ day-to-day needs and the challenges they face, Actelion continues to strengthen its collaboration with patients and patient organizations around the globe.

Patient organizations can provide an important support network and information resources for patients living with a serious disease. Operating on a non-profit basis, they help to raise awareness of treatment options and advocate for better patient care.

Actelion believes that patient organizations should be independent, and we abide by the relevant codes of practice for interacting with such organizations.

Through our collaborative work with patient groups and healthcare professionals, and as part of our advocacy function, we lead and support a variety of far-reaching activities that raise awareness of the challenges facing those living with rare diseases and help to bring about positive change. Our activities include:

  • the development of educational resources for patients, such as our innovative PAHuman eBook to better explain the disease and its impact;
  • raising disease awareness through educational initiatives such as our international “Think Again. Think NP-C” campaign to promote earlier diagnosis of Niemann-Pick type C disease among healthcare professionals unfamiliar with this rare condition;
  • supporting parliamentary events to help shape health policy;
  • sharing expert and patient insights to inspire and empower others to live well with the disease;
  • stakeholder meetings and training;
  • surveys to better understand the patient and caregiver experience.

Our continued global advocacy work has strengthened Actelion’s position as a leader in our therapeutic areas and, importantly, as a trusted partner of the wider rare diseases community. In recognition of this commitment, the European Organisation for Rare Diseases honored Actelion with the EURORDIS Company Award for 2016.

“This award is very special and important for Actelion as it acknowledges our long-term efforts and commitment to rare diseases. Managing a rare disease is much more than providing a drug, it includes an open and fruitful collaboration with all stakeholders. We are working together with over 120 patient organizations worldwide to support disease awareness, education and patient-centric initiatives.” Alessandro Maresta (Head of Global Medical Affairs)

In September, at the Evening of Hope Gala held by the California Chapter of the Pulmonary Hypertension Association, Jean-Paul and Martine Clozel were presented with the Chapter’s 2016 Legacy Award for their dedication as pioneers in the field of PAH.

Improving health outcomes for patients is our main goal. We use patient-reported outcome (PRO) questionnaires to measure and provide information on the benefits of treatment from the patient’s perspective. PROs essentially reflect the voice of the patient, independent from the input and interpretation of physicians, other medical experts and caregivers. They provide insight into outcomes that are not amenable to clinical or laboratory evaluation, such as severity of pain or impact of disease on daily activities. Actelion is currently working on four PRO projects:

  • PAH-SYMPACT® (PAH symptoms and impact assessment tool)
  • HDISS-DU® (for digital ulcers)
  • FSIQ-RMS® (for relapsing forms of multiple sclerosis)
  • CDAD-DaySyms® (for Clostridium difficile-associated diarrhea)

PATIENT ORGANIZATION SUPPORT

Patient organizations can be an important support network and source of information for patients who are living with illnesses. They are non-profit organizations that help to raise awareness of treatment options and advocate for better patient care.

Actelion believes that patient organizations should be independent, and we abide by the relevant codes of practice for interacting with patient organizations.

GRANTS & DONATIONS

Actelion has either provided grants or given donations to the following patient organizations:

PRODUCT SAFETY AND QUALITY

The safety of the patients we serve is of paramount importance. Our products are marketed and distributed with thorough labeling and product information. We work with regulators to develop prescribing information that provides the benefit and risk information healthcare professionals require. Comprehensive and rigorous systems for detecting and evaluating adverse effects ensure that any new safety data is immediately provided to regulators and healthcare professionals.

As the quality of our products is crucial to patient safety, we ensure that they are manufactured to the highest global standards. Our focus on quality assurance encompasses the complete product life cycle – from initial use in clinical trials to use in physicians’ practices.

Rather than manufacturing its own commercial drugs, Actelion outsources the process to contract manufacturers. The supply chain is subject to thorough risk assessment and regular audits. Depending on the product, security of product supply is assured through back-up suppliers and inventory management.

In view of the risks associated with counterfeit or adulterated drugs, we are working diligently to expand our serialization and track-and-trace systems, so as to ensure delivery of safe, secure and effective products to our patients.

Our product security and brand protection programs include the following measures:

  • Adoption of sophisticated product packaging technologies
  • Continuous auditing and monitoring of manufacturing and supply chain partners
  • Monitoring of drug sales and potential threats to the supply chain from counterfeit or diverted products

ACCESS TO DRUGS

Our commitment to patients is reflected by the patient access programs we have established in many countries. In Australia, only one PAH therapy per patient is currently reimbursed by the government and Actelion’s programs have allowed access to combination therapy for hundreds of patients who would not otherwise be able to receive optimum treatment. In the US, our programs have assisted more than 7,500 patients since 2012. Such assistance includes the provision of treatment at no charge for eligible patients who do not have healthcare coverage and lack financial means. For eligible patients with commercial insurance, our financial assistance programs help to reduce out-of-pocket copayment costs. In addition, Actelion provides funding to third-party, non-profit organizations that may offer support to patients.

In other parts of the world, where Actelion’s drugs are not approved or reimbursed, global guidelines are in place to facilitate access while ensuring full compliance with local regulations. We also continue to work with governments and other stakeholders to widen accessibility in geographies around the world.

"I love to help people, and that is what we do."

Key Account Manager, Sales and Marketing, France